Debt Collection Compliance & Complaints

Our Debt Collection Compliance Specialists and Consumer Advocates are here to discuss your rights and responsibilities, and to help you navigate the intricacies of the collections process.

We understand that consumers may have concerns while resolving their accounts. If you have a concern or a complaint, we encourage you to contact our debt collection compliance team directly.

Our team is committed to working together with consumers to achieve reasonable resolutions to outstanding account balances. We care about our consumers’ experiences with our team and strive to make every engagement a positive one.

Through open communication and exceptional customer service, we help consumers understand their options, find an acceptable solution, and resolve outstanding accounts.

We encourage our consumers to contact us and share their experiences of working with our debt collection compliance team.

To submit a complaint or dispute, please utilize one of the following options to let us know:

1.) Complete the form BELOW for electronic submission of your concern.

2.) Send a letter to the following address:
National Action Resolution Group
6523 S, Transit Road, Suite #1
Lockport, NY 14094
Attn: Chief Compliance Officer

3.) Call our toll-free number 1-833-759-1660